Terms of Service

Please read these Terms of Services (“Terms”), a legal agreement between The Alchemy Studio of the first part having its office at B – 86 Greater Kailash -1, New Delhi – 110048, India. (in any case, hereinafter referred to as “The Alchemy Studio.”) and users (“Users” or “You”) of the second part which shall govern use of and access to the licensed technology platform accessible through any device including but not limited to mobile phones, smart phones . By registering on, accessing, browsing, downloading or using any of the Services, You agree to be bound by these Terms, or the Terms as may be revised by The Alchemy Studio on its website from time to time without any further notice to you.

By creating an account, you agree to The Alchemy Studio Promotion Terms & Conditions. For the avoidance of doubt, it is clarified that these terms and conditions shall apply to all Services, whether offered by The Alchemy Studio or any of its affiliates.  These Terms shall also include any additional or modified terms and conditions (as may be revised by The Alchemy Studio on its website www.thealchemystudio-in.com from time to time without any further notice to you) in relation to the Services or any additional or modified Services, terms and conditions in relation to any Service or any future service that may be offered by The Alchemy Studio.

If you violate these Terms, we may issue you a warning or immediately terminate your ability to use the Service. We may also terminate your ability to use the Service at any time with or without reason and notice to you, regardless of any liability on our part. Neither these Terms nor termination of your access or use will waive or adversely affect any other right or relief to which The Alchemy Studio may be entitled at law or in equity.

By becoming a registered user of The Alchemy Studio, you agree to be contacted via different communication modes including but not limited to email, SMS, and telephonic calls.

Accepting or agreeing to the Terms will constitute a legal contract (hereinafter Agreement) between you, being at least 18 years of age and an individual user of the Services or a customer or beneficiary of the Services, and The Alchemy Studio.

All the rights and liabilities and the benefits and the obligations under the mentioned Terms, shall only accrue to the benefit of The Alchemy Studio. The service provided by The Alchemy Studio, will be subject to compliance done by you in regards to the Terms. The Alchemy Studio will reserve all the rights to revise, add, and delete portions of the terms and conditions, without any further notice. 

THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF INFORMATION TECHNOLOGY ACT, 2000 AND RULES THERE UNDER AS APPLICABLE AND THE AMENDED PROVISIONS PERTAINING TO ELECTRONIC RECORDS IN VARIOUS STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES. THIS DOCUMENT IS PUBLISHED IN ACCORDANCE WITH THE PROVISIONS OF RULE 3 (1) OF THE INFORMATION TECHNOLOGY (INTERMEDIARIES GUIDELINES) RULES, 2011 THAT REQUIRE PUBLISHING THE RULES AND REGULATIONS, PRIVACY POLICY AND TERMS OF USE FOR ACCESS OR USAGE OF www.thealchemystudio-in.com WEBSITE.

“The/ This Website” here in refers www.thealchemystudio-in.com, which is registered as The Alchemy Studio

Terms of Use

Please read these terms of use carefully before accessing this Website. By using this Website, you signify your explicit assent to the Terms of Use as well as the Website's Privacy Policy (which is hereby incorporated for reference). The Terms of Use sets out the legally binding terms of services available on the Website. These Terms of Use along with the Privacy Policy extends to both users, who visit The Website but do not transact business on the Website ("Users / Guests") as well as users who are registered with the Website to transact business on the Website ("Members"). The Company reserves the right to modify or terminate any section/portion of the Website for any reason, without notice and without liability to any third party. We would like to inform you the Terms of Use (and Privacy Policy) are subject to change without intimation and Users/ Members shall be required to review the same from time to time in order to stay updated with the most current version of the Terms of Use and Privacy Policy.

1.     Accessing This Website

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the services we provide on this Website without notice to User or any third party. We will not be liable, if for any reason, this Website is unavailable at any time or for a certain period of time.

The Alchemy Studio may restrict access to some parts of this Website, or the entirety of this Website to Users /Members at any time.

You are responsible for making all arrangements necessary for you to have access to this Website. You will be also responsible for ensuring that all persons who access this Website through your internet connection are aware of these Terms and Conditions, and that they comply with them.

2.     Intellectual property rights

The Service and website are exclusive properties of The Alchemy Studio Without limitation of the foregoing, other than the User Content (mentioned below), all the texts, copy, words, image, photos, videos, sound, music, marks, logos, compilations (meaning, the collection, arrangement and assembly of information) and all other content on the Website (Collectively the Content), and all software embodied therein is proprietary to and owned by The Alchemy Studio, our affiliates or our licensors, and are protected by copyright and international copyright treaties, trademarks, trade secrets, patent and other intellectual property and/or proprietary rights and laws. The Alchemy Studio shall retain ownership to the Website and the Services offered thereunder and to all related intellectual property rights, including without limitation, trademarks, trade names, copyright, database rights and patents. You are granted only a limited right to use the Website and Services subject to these Terms.

Your use of this Website does not grant you ownership of any Content on this Website.

3.     Use of The Alchemy Studio’s Website and Services

Regarding use of Website and the Service, You acknowledge and guarantee that:

·      You must not use any part of the Content and/or materials or services on this Website for commercial purposes without obtaining a licence to do so from us.

·      If you print, copy or download any part this Website in breach of these Terms and Conditions, your right to use this Website will cease immediately and you must, at Our option, return or destroy any/all copies of the material(s) you have made.

●      You shall not cause any harm The Alchemy Studio rights under these Terms.

●      You shall use the Service subject to these Terms and will not abuse your right, violating duty of good faith.

●      You shall not try to access the Service using a method other than the interface and the instructions that The Alchemy Studio provides.

●      You shall not use the Services or the Content (defined below) illegally, harmfully or in offensive manner to The Alchemy Studio, other Users, or third parties.

●      You shall not exploit the Services in any unauthorized manner, including but not limited to, trespass or burdening network capacity, putting software viruses, trojan horses or any other computer code, files, or programs designed to interrupt, destroy, or limit functionality of any computer software or hardware or telecommunications equipment of The Alchemy Studio

●      You shall not host, display, upload, modify, publish, transmit, update or share any of the information that:

➢   Unless specifically requested by The Alchemy Studio, is “sensitive” personally identifiable information about yourself or another person (including, but not limited to, information that relates to health or medical conditions including physical, physiological and mental health conditions, passwords, social security numbers, biometric information, credit cards, debit cards, other payment instruments, bank accounts or other financial information, other information concerning trade union membership, sex life, sexual orientation, political opinions, criminal charges or convictions, religious beliefs, racial or ethnic origin, or other sensitive matters) belongs to another person and to which you do not have any right to;

➢   is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

➢   harms minors in any way;

➢   User Content that may infringe any patent, trademark, trade secret, copyright or other Intellectual Property Rights or proprietary right of any party. By posting any User Content, you represent and warrant that you have the lawful right to distribute and produce such User Content;

➢   violates any law for the time being in force;

➢   deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

➢   impersonates another person;

➢   contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;

➢   threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation;

➢   shall not be false, inaccurate or misleading;

For avoiding any doubts "Intellectual Property Rights" means all trade secrets, patents and patent applications, trademarks (whether registered or unregistered and including any goodwill acquired in such trademarks), service marks, trade names, business names, internet domain names, e-mail address names, copyrights (including rights in computer software), moral rights, database rights, design rights, rights in know-how, rights in confidential information, rights in inventions (whether patentable or not) and all other intellectual property and proprietary rights (whether registered or unregistered, and any application for the foregoing), and all other equivalent or similar rights which may subsist anywhere in the world.

You acknowledge and agree that The Alchemy Studio is not responsible for any results from such misuses or torts, committed by You.

4.     Reliance on information posted

The information provided on the Website is not professional advice and must not be considered as such. Your use of information provided on the Website is solely at your own risk. The Alchemy Studio may, but have no obligation to, have non user-posted information reviewed by the Website's editorial personnel.

We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any User/ Member to the Website, or by anyone who may be informed of any of its contents.

5.     This Website may change periodically

The materials on the Website with respect to the Services may be out of date, and The Alchemy Studio makes no commitment to update the materials with respect to Services and The Alchemy Studio shall not be responsible for any errors or omissions or for the results obtained from the use of such information.

If needed, we may suspend access to the Website temporarily, or close it indefinitely.

6.     Our liability

The content displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we hereby expressly exclude:

·  All conditions, warranties and other terms which might otherwise be implied by statute, ordinance, common law or the law of equity, either express or implied, including, without limitation, any warranty for information, data, data processing services, uptime or uninterrupted access, any warranties concerning the availability, accuracy, usefulness, or content of information, and any warranties of title, non-infringement, merchantability or fitness for a particular purpose, and we hereby disclaim any and all such warranties, express and implied.

·  Any liability for any direct, indirect or consequential loss or damage incurred by any User/ Member in connection with this Website or in connection with the use, inability to use, or results of the use of the Website, any websites linked to it and any materials posted on it, including, without limitation any liability for:
• loss of income or revenue;
• loss of business;
• loss of profits or contracts;
• loss of anticipated savings; and

 for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This Website, including, without limitation, all services, content, functions and materials, is provided “as is” and “as available”, without warranty of any kind and therefore, we do not warrant that this Website or the services, content, functions or materials contained therein will be timely, secure, uninterrupted or error free, or that defects will be corrected. We make no warranty that this Website will meet Users/ Members requirements. No advice, results or information, whether oral or written, obtained by you from us or through this Website shall create any warranty not expressly made herein. We also assume no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing on this Website or your downloading of any content or other materials from this Website. If you are dissatisfied with this Website, your sole remedy is to discontinue using this Website.

Without limitation of the above in this section, and except for any product warranty offered by us or as otherwise specifically set forth in a sale agreement separately entered into in writing between User/ Member and Us, We disclaim all express or implied warranties or representations regarding any products or services ordered or provided via this Website, and hereby disclaim, and User/ Member hereby waive, any and all warranties and representations made in product or services literature, frequently asked questions documents and otherwise on this Website or in correspondence with us or our agents. Any products ordered or services provided via this Website are provided “as is” except as expressly otherwise stated herein.

In no event shall the total aggregate liability of Us or our affiliates to User/ Member for all damages, losses, and causes of action (whether in contract or tort, including, but not limited to, negligence or otherwise) arising from these terms and conditions or User/ Member use of this Website or any product ordered via this Website exceed, in the aggregate, the amount, if any, paid by User/ Member to Us for their use of this Website or purchase of products via this Website.

7.     Indemnification

You shall indemnify and hold harmless The Alchemy Studio for and against any and all claims, suits, judgment, losses, damages, cost and expenses arising (including taxes, fees, fines, penalties, interest, reasonable expenses of investigation and attorneys' fees and disbursements) as incurred (collectively "Damages") or relating to:

(i)             Your use of This Website.

(ii)            Your placement or transmission of any Content or other materials through This Website.

(iii)          Your breach or violation of the law or of these Terms and Conditions. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defence of such claim.

(iv)           other restrictions or guidelines provided by The Alchemy Studio or

(v)            any negligent or intentional wrongdoing on Your part.

8.     Jurisdiction and applicable laws

Use of the Services, functionalities of the Service and relationship between You and The Alchemy Studio are governed by these Terms, which shall be construed in accordance with, and governed by, Laws of India. All disputes relating to these Terms shall exclusively be governed by Laws of India and be adjudicated in India, with the High Court of Delhi as the court of first instance. 

9.     Miscellaneous

All rights not expressly granted herein are reserved. Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms and Conditions remain in full force and effect.

10.  Orders and Purchases

·      In the event of a User/Member wish to make a purchase, the User/Member may be required to register on the Website (if they aren’t registered already) after adding the item(s) to the shopping cart. The User/ Members shall also provide any other mandatory information required under law like Personal Account Number (PAN) and/or GST number at the time of purchase.

·      Orders, are normally considered complete only after the full payment has been received by The Alchemy Studio

·      To confirm the orders, a telephonic call will be made to the User/Member to confirm the orders so placed through the Website and verification question(s) will be asked by The Alchemy Studio to confirm the order(s). The order(s) will be confirmed only after the verification question is answered by the User/ Member.

·      Once the purchase of item(s) is confirmed, The Alchemy Studio will :

  1. Will place an order to the manufacture of the Jewellery and deliver it to the User/ Member.

  2. In the event the bank rejects to honour any payment transaction made by a User/ Member towards an order, The Alchemy Studio shall have the right to refuse to ship the order to the User/Member without any liability whatsoever until the payment transaction has been approved.

11.  Product Availability

The Alchemy Studio may not own any/all/part of the Jewellery listed on the Website. In such cases, The Alchemy Studio only manufactures and/or order the products listed on the Website from third party traders and merchants after the confirmation of the order by the User/Member and delivers the same. Therefore, there is a possibility that the item ordered by the User/Member might not be available at that point of time.

In the event, if the Jewellery so ordered is not available/ in stock with The Alchemy Studio, we will call the User/Member and suggest an alternate piece or send the selected product for manufacturing. In case the Member chooses a new item The Alchemy Studio shall confirm the new order.

Jewellery prices vary from one category of Jewellery to another and seller to seller where numerous factors like reputation of the sellers, brand value, design of the Jewellery etc. have an impact on the price of the Jewellery. The prices stated on the Website may be substantially higher or lower than the actual prices in the retail markets.

All pricing information available on the Website must be used as a general guideline for Jewellery prices. While this Website is designed to provide most accurate Jewellery pricing information, the information about the Jewellery does not provide an appraisal or guarantee of value, nor does it give suggestions or recommendation of any sort for buying or selling Jewellery. All pricing are subjective methods of analysis and no guarantee is made or liability assumed as to the accuracy or validity of the information provided on this Website.

Infrequently due to some technical errors, it may happen that the data may be inaccurately displayed on the Website. In such case, The Alchemy Studio reserves the right to correct any and all errors when they do occur and the Company does not honour inaccurate or erroneous prices. The prices on the Website are also subject to change without notice. For any order, the price is the prevailing price on the day the order is confirmed. The prices of the products listed on the Website are fixed and not negotiable. If you have any questions, please do not hesitate to contact us at +919818038971.

12.  Product Weight Variance

The product weight mentioned on the Website for jewellery and amount, may vary upon manufacture of the individual product and stones/metal used for it. In case, the customer receives a product of lesser product weight than the value paid for (the weight and value mentioned on the Website), the Company will refund such differential amount to the Customer.

13.  Product Descriptions

Some products that are sold may appear smaller or larger than their image displayed on the Website. The colour and size of the display of a product may vary depending on the type of computer monitor you use and its settings. The Alchemy Studio is not responsible for any such discrepancies.

14.  Refunds

Any refunds due by The Alchemy Studio to the User/ Member for non-availability of Jewellery, Damaged item received or for selection of alternate Jewellery shall be made in the following manner:

  • Credit card: The credit card account of the User/ Member will be re-credited with the refund amount by The Alchemy Studio. The refund amount will be credited to the User/ Member's account within the time span stipulated by the bank which has issued the credit card which is generally 7-14 days; or

  • Cheque or wire transfer: The refund amount shall be deposited into the bank account of the User/ Member by The Alchemy Studio within seven (7) business days after the receipt of request for refund by the User/ Member; or

  • Cash or demand draft: If the User/ Member has made an over the counter purchase by paying cash or demand draft, The Alchemy Studio shall pay the refund amount to the User/ Member through cash or demand draft within seven (7) business days after the receipt of the payment by The Alchemy Studio

*Subject to mode of payment used by User/ Member at the time of transaction.

15.  Shipping & Delivery

At the time of placing the order, the User/ Member shall state the full name of the recipient as stated in his / her (recipient’s) government approved photo identification. At the point of delivery, the recipient shall collect the product, by furnishing any one of the following government approved photo identification card:

  • Aadhaar Card

  • Permanent Account Number (PAN) card; or

  • Passport.

 *(Proof of residence mandatory.)

Delivery shall be made by the Company / courier agent only after the photo and name of the recipient is verified and confirmed by them. To ensure safe and secure delivery of the package the details of the government photo identification will be noted. The recipient of the package must cooperate with the courier agent by providing required and valid copies of his / her government approved photo identification with address proof.

In case the User/ Member want any other person to receive the delivery on his behalf he / she need to specify details of the same at the point of ordering. All items shall be delivered directly to the said person after they have provided proof of identification and residence. Once order has been placed, the User/ Member shall not be allowed to change the shipping address or recipient.

16.  Domestic Shipping and returns

All Domestic shipping charges and other local charges shall be borne by the Company. Recipient accepting delivery should carefully examine the package delivered and shall not accept deliveries where the packaging has been tampered with. The recipient receiving the delivery also has the option to open the package and check its contents prior to accepting the delivery or signing the delivery receipt. They shall not accept deliveries, where they find that the box is empty or the contents are damaged or the contents are not in accordance to the order placed. We urge all customers to inspect the package for any damage or tamper before receiving or signing the receipt. (The Alchemy Studio takes no responsibilities of the Jewellery after it has been accepted by the recipient.)

To return the package, recipient is required to send the package back the way you received it, in its original packaging along with original tags. Recipient shall intimate the Company of such damage within 1 day by emailing us at sales@thealchemystudio.in and thereafter return the product(s) to us.

Once the Company receives the returned product (and it is accepted for return), the replacement product(s) will be processed within a few business days. Upon receiving the returned product, the item will be reviewed by our Quality Assurance Department. Please note that product(s) showing signs of wear or those that have been altered, resized (by a jeweller other than us) will not be accepted for replacement. Engraved merchandise may not be returned.

The recipient, upon signing the delivery receipt, acknowledges the receipt of the product in terms of the order placed with the Company. The Company is not liable to the Customer / recipient for any refund / replacement, under any circumstance, for any subsequent complaints with respect to such deliveries once delivery has been accepted by the Customer/ recipient.

If the recipient is not available at the time of delivery, the Company / courier agent shall try and deliver the item thrice before returning the same to The Alchemy Studio . All costs for re-shipment and handling in the case of non-delivery to the User/ Member shall be chargeable to the User/ Member.

Guarantee for delivery made by the Company is subject to terms and conditions of the courier company. Any inconsistency / errors in name or address will result in non-delivery of the product.

17.  International Shipping

International shipping rates are calculated based on a number of factors including desired service level (standard/express), number of items being purchased by User/Member, the weight of the item, and the destination country/region. International shipping will be calculated during checkout by our courier company and shall be borne by the User/Member. Any local duties for Import are to be borne by the User/Member, at the time of delivery by the courier agent(s).

18.  Duty and Taxes, Cess and Levies

All applicable taxes, cess and levies shall be borne by the User/Member.

The Duty (or customs tariffs) is set by the destination country customs authorities and is determined based on a combination of the country of origin or manufacturing of the products being purchased, and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that our courier services supports. Value Added Tax (VAT) /GST rates are set by the destination country. You will be able to view the guaranteed total amount of applicable duty and tax/ VAT/ GST for your order at the time of checkout while placing your order.

19.  Gifting

In case your purchase is intended as a gift, we offer free gift packing, along with a gift message of your choice. Your gift will be delivered in distinctive TAS  gift packing. So whether you order a gift to give to your loved ones personally, or want us to deliver it, the recipient is sure to be impressed.

To collect the physical product, the recipient will have to provide any one of the following government approved photo identification proof:

  • Aadhaar Card

  • Permanent Account Number (PAN) card;or

  • Passport.

(Proof of residence is mandatory.)

As it is a mandatory requirement as per local laws, the price of the gift (notional amount) will be mentioned on the external cover of the package. In the event the User/ Member wish to have a copy of the invoice, he / she can request The Alchemy Studio to ship an additional copy of the invoice to the required address at the time of placing the order. Any applicable tax, including any gift tax, if any, shall be borne by the User/Member.

To send a free gift message with your gift, enter that as a note while placing the order. The shipping address for the gift should be mentioned at the time of placing the order as well. Please note that, the shipping address cannot be changed once the order has been confirmed. If you did not enter the message while placing the order, you can email us at sales@thealchemystudio.in to include your personal message. Your personal message will be printed on a distinctive card and delivered along with the gift.

20.  Insurance

Only transit insurance shall be provided by The Alchemy Studio and it shall be valid only up to the time of acceptance of delivery.

21.  Product Pricing for on-line purchases from this Website

The Prices throughout the Website are quoted in Indian Rupees (INR). Product prices exclude GST, packing and shipping charges. These taxes, charges and/or cess shall be added to the Product prices at the time of payment processing through our online payment gateway. Our prices are subject to change without notice. We do not negotiate prices on products we offer through the Website. We use our best efforts to ensure that the information on The Website and the price of our products are displayed accurately. However, some system or typographical errors may occur. We reserve the right to correct any and all errors on This Website, including pricing errors. In case of any questions, please contact us at +91-9818038971 or sales@thealchemystudio.in. We apologize for any inconvenience this may cause.

All products and information displayed on the Website constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the Terms and Conditions as listed herein. We reserve the right to accept or reject your offer in part or full.

No act or omission of The Alchemy Studio prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer. Subject to clause 11, if you have provided us with Your email address, we will notify You by email as soon as possible to confirm dispatch and therefore acceptance of the order.

Please note that the below delivery information applies only to orders placed online through the Website. We cannot ship our products to P.O. Boxes. These items will be sent /shipped to a street address.

Your obligations shall include:

1. To provide true, accurate, current and complete information about yourself at the time of registering with the Website.

2. To maintain and promptly update any change, if any, in your information, to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current then we have the right to reject your order and refuse to provide you with access to the Website.

22.  Estimated Delivery Date

If the product is in stock, you can expect to receive the item within 10 working days (depending on the delivery address). This is subject to goods being in stock and full payment received. However, we shall not be liable for any delay in delivery and make best efforts to deliver you the order at the earliest. If in the unlikely event, we are unable to deliver Your order within the specified time period, we will cancel your order and informing you about the same, via mail or other provided means by you. In such cases, your payment against the cancelled order shall be refunded to you within 14 days from the date of cancellation of the order.

23.  Shipping Your Return Packages

We only take returns if the product is damaged during transit/ the package has been tampered with. In case the product is damaged, we request you to get in touch with us within next 24 hours to start processing the cancellation or return/ exchange. In case you would like to exchange the product for another, you can email us at sales@thealchemystudio.in. If the price of the exchanged product is lower than the first product, The Alchemy Studio will refund the balance amount to you. 

We recommend that you buy adequate insurance to cover the purchase price of the shipment. We will not assume responsibility for reimbursement or compensation if a return package is lost, stolen, or mishandled.

These instructions must be followed exactly; failure to do so will prevent the processing of your return. If you have any questions about our return procedure, please contact us at +91-9818038971 or email sales@thealchemystudio.in

24.  Cancellation or Non-acceptance of order

There may be certain orders that we are unable to accept and are constrained to cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some instance that may result in your ordered being cancelled or refused include limitations on quantities available on purchase, inaccuracies or errors in product or pricing information, or verification before accepting any order. We will inform you if the entire order or any portion of your order is cancelled or rejected or is additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your card account.

25.  Force Majeure

We are not liable for any delay in the performance or non-performance of any of our obligations hereunder and shall not be liable for any loss or damages caused thereby where the same is occasioned by any cause whatsoever that it beyond our control including but not limited to an act of God, war, civil disturbance, governmental or parliamentary restrictions, prohibitions or enactment’s of any kind, import or export regulations , exchange control regulations or accident or non-availability/ delay in transport 

26.  Disclaimer of Warranties

This Website and all the contents are subject to change and is provided to you "as-is," "where-is," "as available," and with "all faults," and without any warranty of any kind, either expressed or implied, including, without limitation, the implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, title, non-infringement, availability, or accuracy, reliability and timelessness. Notwithstanding the foregoing, we do not warrant that the site will be error-free or free from viruses or other possible harmful elements. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to User/Member.
27.  Fraudulent Transactions

The Alchemy Studio reserves the right to recover the cost of goods, collection charges, damages caused to The Alchemy Studio and legal expenses from Users/ Members using the Website fraudulently. The Alchemy Studio reserves the right to initiate legal proceedings against such persons for fraudulent use of The Website and any other unlawful acts or acts or omissions in breach of these Terms and Conditions.

28.  Third Party Content

This Website may offer links to other websites that are owned or operated by third parties that are not related to us. Such links are provided for your convenience only. If you connect to any of these sites, you do so at Your own risk. We do not control, and is not responsible for, the content or privacy practices of these Websites. The inclusion of any link to such Websites does not imply our endorsement of such sites or any products or services available on such Websites.

29.  Disclaimer

We reserve the right to recover the cost of goods, collection charges, damages caused to The Alchemy Studio or any of its subsidiaries or affiliates, or any of their respective officers, directors, or agents and lawyers’ fees from persons using the Website fraudulently.

30.  Compliance of law

The Buyer and Seller shall comply with all the applicable laws.